Privacy policy

At Gail Turpin Design we take your privacy seriously and comply with UK and EU data protection law.

We will update our privacy policy from time-to-time, so please check back.

Your personal data

You may request a copy of your data that we store, and request that it is edited or deleted (where it is no longer necessary to retain it for record keeping and legal reasons). We will respond to your request within one month, unless the request is particularly complicated. There is no charge for a request, unless the data that you require is particularly detailed, or the requests repetitive.

Consent

In accepting this privacy policy you give your consent for your data to be collected, stored and processed as described below.

Get in touch

If you would like further information about data protection at Gail Turpin Design, please get in touch:

gail@gailturpin.com

The personal data that we collect and store

  • If you get in touch with us in person, by telephone, or by email we will store the details necessary to respond to your enquiry.
  • If you join our mailing list we will store the details you provide including your name, email address and particulars relating to the competition or list. We use the email service Campaign Monitor, which allows us to send newsletters and track user engagement – please see below for Privacy Policies of our providers. We use providers of further services, such as market research surveys. These are also detailed below.
  • If you are participating in a workshop or class we will collect your contact details in order to provide you with updates and information.
  • We track visits to our website using Google Analytics – please see below for Privacy Policies of our providers.
  • We provide visitors to the website with the option to opt out of non-essential cookies.
  • We will not ask for, or collect, any data that is supplementary to requirements for these purposes.

Purposes for which we may use your personal data

We will only use your data for limited purposes. These may include:

  • Business planning.
  • Providing you with services.
  • Marketing emails and invitations where you have given consent.

How we collect your personal data

  • Directly, when you get in touch with us or make an enquiry about our services in person, by telephone or by email.
  • When you sign up to receive marketing communications, giving your consent for us to get in touch.
  • When you sign up for one of our workshops.
  • When you visit our website: we use Google Analytics to track visits, to help us improve our website and its content. Google Analytics uses browser cookies to do this.

Why we process your personal data

  • To provide you with services.
  • To distribute marketing materials including e-marketing.
  • To provide you with the best and most secure experience.
  • To help us with business planning.

Sharing of your data

In order to provide you with services, we ourselves use service providers with whom your data may have to be shared and processed. Any UK-based third-parties will process your data solely for the purposes that you provided it, and will do so under strict confidentiality, and in accordance with UK law.

Service providers include those required to administrate and host our website, marketing systems, and IT systems. We also make use of professional advisers in legal, accountancy, banking and insurance services, plus - where legally obliged to do so – regulatory bodies and HMRC.

We use services provided by the following companies registered outside the UK: Campaign Monitor to send news and marketing emails (Campaign Monitor privacy policy); Google Analytics (Google Analytics privacy policy).

Security of your personal data

We keep your data secure to the best of our abilities. Access to your personal data is restricted to those with a business need to know (employees, agents, contractors and regulators).

We will notify you of any breach.

Use of photographs

We try to obtain appropriate consent from any person who may appear in a photograph on our website and in other marketing materials. If we are using a photograph of you on the website that you believe you did not give consent for us to use, please get in touch and we will remove it.